Privacy Policy
Last updated: January 2025
1. Information We Collect
CrewDone collects information you provide directly to us, including:
- Account information (name, email, phone number)
- Business information (company name, service area)
- Customer data you upload (names, addresses, service schedules)
- Job photos and GPS location data for proof of service
- Payment information (processed securely by Stripe)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Generate optimized routes for your crew
- Send customer notifications and ETA updates
- Process payments and manage your subscription
- Send you service updates and support communications
- Detect and prevent fraud or abuse
3. Data Sharing
We do not sell your personal information. We may share information with:
- Service providers who assist in operating our platform
- Your customers, when you enable the customer portal
- Law enforcement when required by law
4. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure cloud infrastructure, and regular security audits.
5. Your Rights
You have the right to:
- Access and export your data
- Correct inaccurate information
- Delete your account and associated data
- Opt out of marketing communications
6. Contact Us
If you have questions about this Privacy Policy, please contact us at support@crewdone.io.